• FAQ

About Staying

What time is check-in and check-out?

Usually check-in is at 14:00 and check-out is at 12:00.

Can I check in earlier ?

Only customers who book in advance can check out early.
¥1,000 additional fee for an hour.
Over 4 hours, we will charge additional 100% of the price.

Can I extend my stay?

We may be unable to check guests out late due to bookings.
¥1,000 additional fee for an hour.
Over 4 hours, we will charge additional 100% of the price.

About Guest Rooms

Can I use the internet?

We have free high-speed LAN internet in all of our room but we do not have computers even for rental.

What kinds of amenities can I use?

[Room Facilities]
Robe (nylon, one size fits all) bath towel, face towel, shampoo, conditioner, body soap.
[Available at Front]
Nylon body towel, hair brush, shaving razor, q-tip, shoeshine paper.

What appliances are there in the room (refrigerators etc.)?

32" LED TV, Daikin air conditioner (You can control by yourself),electronic safe, bathroom (Shiseido shampoo, conditioner, body soap), toilet, slippers, phone, hairdryer, electric teapot, refrigerator, glass, ice bucket, massage cushion, mug, hanger, shoehorn, clock with alarm, trouser pressers.

About transport and parking

Access to the hotel

【From Noi Bai Airport】
We do have pick-up and see-off service with reasonable price. All you need is contact and set up with us.
- Pick-up service : 550,000VND
- See-off service : 450,000VND
Or, you can use Airport Taxi service but the price will be higher. Remember to show them the hotel's address.

Arranging a Taxi

We can arrange a taxi. It will take approximately 5 mins.

Area Information

What is convenient places around hotel?

Here are some places nearby the hotel :
- Convenience store : 2-minute walk
- Circle K : 5-minute walk
- Lotte Shopping Center : 10-minute walk
- Ling Lang fresh market : 3-minute walk

Are there restaurants around the hotel?

You are welcome to take one of the area maps at the reception desk. Also, please feel free to ask our staff and we are more than happy to help you.

The best choice for the special holiday. We are very pleased to serve you!

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